Terms & Conditions

Yardie Creek Boat Tours Cancellation Policy

The following refund structure is in the event of tour cancellation on the customer’s behalf and is at Yardie Creek Boat Tour’s (YCBT) full discretion:

- 100% refund if cancellation occurs 72 hours or more prior to tour commencement (less credit card surcharge & bank fees);

- 50% refund if cancellation occurs 24-72 hours prior to tour commencement (less credit card surcharge & bank fees); and

- 0% refund if cancellation occurs 0-24 hours prior to the tour commencement.

If a boat tour is cancelled by YCBT due to safety, weather conditions or unforeseen circumstances, customers will receive a 100% refund.

YCBT reserves the right to amend, vary or cancel a boat tour where in its best judgment, safety, weather and/or other relevant circumstances deem it to be necessary. At the discretion of YCBT a trip may not precede if minimum numbers are not met. YCBT recommends that customers have a comprehensive travel insurance policy.

Customers understand that they will be partaking on a boat tour which may require low-moderate physical exertion and YCBT accepts no liability for personal injury or loss or damage to personal possessions although every precaution will be taken.

Customers understand and accept that YCBT operates in a remote area. YCBT accepts no liability for the non-performance of suppliers/carriers or road closures.

Customers agree to observe the safety and other instructions of the authorised personnel for the duration of the boat tour. Whilst every care and precaution is taken YCBT are not liable for the sickness or injury of any participant or for any medical services that may be required. Any legal conflict which may arise shall be resolved in the legal jurisdiction of Western Australia.

The customer shall comply with all Government (Federal and State) requirements for entry into Western Australia or to access the tour services provided by Yardie Creek Boat Tours. Where the customer does not so comply, and cancels or is unable to access or attend the tour services provided by Yardie Creek Boat Tours, the customer shall forfeit any and all monies paid.